Returns & Refunds

Clear policy for returns

Please review eligibility, exclusions, and the return process before requesting a return.

Policy

7-day return policy

We offer a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.

Eligibility for returns

To be eligible for a return, your item must meet the conditions below.

  • Unused and in the same condition as received
  • In the original packaging
  • Accompanied by proof of purchase or receipt

Shipping costs

Customers are responsible for all shipping costs associated with returning items within the 7-day return period. Shipping costs will not be refunded.

How to start a return

To request a return, please contact Info@brookeraceexhausts.com. Once your return request has been approved, we will provide instructions on how to return your item.

Damaged, faulty, or incorrect items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us immediately so we can assess the issue and resolve it as quickly as possible.

Non-returnable items

The following items cannot be returned.

  • Products from clearance or sale items
  • Custom-made, personalised, or special-order products
  • Sale or clearance items

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or credit card provider.